Receptionist - (AM)Back

Skinners’ Academies Trust is seeking to appoint a professional, welcoming and highly organised Receptionist to join the team at Skinners’ Academy. This is an important front-facing role, providing a first-class reception service for the Academy and high-quality administrative support to ensure the smooth running of the school office.

The role is part time, 21.25 hours per week, Monday to Friday 7:45am to 12:00pm Permanent, Term Time Only (39 weeks per year)

Our vision and community

Skinners’ Academy is a successful, aspirational, inclusive and vibrant learning community where students are supported to thrive academically and socially. Guided by our motto, “Be The Best You Can Be”, we are committed to high challenge and high support for all members of our community, including staff, students, families and visitors.

Key responsibilities

• Provide a professional reception service and act as the first point of contact for visitors, pupils, parents, staff and governors.
• Operate the Academy’s main telephone system, including taking and passing on messages, transferring calls and contacting parents or external agencies as directed.
• Manage visitor access to the Academy, including preparing passes, signing visitors in, checking identification and DBS documentation, and ensuring safeguarding procedures are followed.
• Use the electronic entry system for Academy gates and support the safe and efficient arrival of parents, students and visitors.
• Maintain accurate logs of visitors, telephone calls, deliveries and relevant Academy business.
• Monitor the enquiries and administrative email account, responding to or forwarding messages as appropriate.
• Provide administrative support as directed, including word processing, parental contact and updating communication systems.
• Ensure the reception area is welcoming, tidy and professional at all times.

About you

You will be a calm, organised and approachable professional who takes pride in delivering excellent customer service. You will enjoy working in a busy school environment, communicate confidently with a wide range of people and remain positive and professional when managing competing priorities.

• Five GCSEs at grade A*–C, or grade 5+, including English and Maths.
• Experience of using Microsoft Office and a range of administrative systems.
• General office experience, including answering telephones and managing a range of administrative tasks.
• Experience of dealing effectively with the general public in a professional and courteous manner.
• Excellent written and verbal communication skills at all levels.
• Strong organisation, attention to detail and the ability to prioritise workload.
• Ability to work under pressure while maintaining a positive and professional attitude.
• A flexible approach and commitment to contributing to the success of the wider team.

Please send a completed application form and monitoring form to: recruitment@skinnersacademy.org.uk

Please note that we do not accept CVs.